Information We Collect

Personal Information

When you register for provalenthos's financial communication courses, we collect information necessary to provide our educational services. This includes your name, email address, phone number, and mailing address in Bradford West Gwillimbury, ON and surrounding areas. We also gather information about your professional background and educational goals to better tailor our program recommendations.

Automatically Collected Data

Our website automatically collects certain technical information to improve your experience and maintain platform security. This includes your device type, browser version, and how you interact with our course materials. We use this data to identify technical issues and enhance our educational platform's performance.

How We Use Your Information

provalenthos uses your personal information primarily to deliver exceptional financial communication education. We process your data to enroll you in courses, track your learning progress, and provide personalized feedback from our instructors. Your information also helps us communicate important updates about course schedules, curriculum changes, and new program offerings.

We analyze learning patterns across our student body to improve course content and teaching methods. This analysis occurs at an aggregate level – we never share individual student performance data without explicit consent. Your progress information helps us identify which teaching approaches work best and where students might need additional support.

Information Sharing and Disclosure

We maintain strict policies about sharing your personal information. provalenthos does not sell, trade, or rent your personal data to third parties for marketing purposes. We share information only when necessary to provide our educational services or when required by Canadian law.

Service Providers

Certain trusted service providers help us deliver our educational programs. These include our learning management system provider, email communication platform, and payment processors. All service providers sign agreements requiring them to protect your information and use it only for specified purposes related to your education at provalenthos.

Legal Requirements

We may disclose personal information when required by law, regulation, or court order. This includes responding to subpoenas, search warrants, or other legal processes issued by Canadian authorities. We also reserve the right to share information when necessary to protect the safety of our students, staff, or the general public.

Data Security and Protection

provalenthos employs multiple layers of security to protect your personal information. Our systems use industry-standard encryption for data transmission and storage. Access to your information is restricted to authorized personnel who need it to perform their educational support functions.

We regularly update our security measures and conduct assessments to identify potential vulnerabilities. Our staff receives ongoing training about privacy protection and data handling best practices. Physical access to our systems is controlled and monitored at our Bradford West Gwillimbury location.

Your Rights and Choices

Under Canadian privacy law, you have specific rights regarding your personal information. You can request access to see what information we hold about you, ask for corrections to inaccurate data, or request deletion of your information in certain circumstances. You also have the right to withdraw consent for certain types of data processing.

Accessing Your Information

To request access to your personal information, contact us at info@provalenthos.world or call +17788554503. We'll respond within 30 days with details about what information we hold and how it's been used. There's no charge for reasonable access requests, though we may charge a small fee for extensive requests that require significant time to fulfill.

Communication Preferences

You can adjust your communication preferences at any time. While some communications are necessary for course participation (like assignment deadlines and schedule changes), you can opt out of promotional emails about new courses or programs. Contact our student services team to update your preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill educational purposes or meet legal requirements. Course enrollment information and academic records are typically kept for seven years after course completion, which aligns with standard educational record-keeping practices in Canada.

Some information may be retained longer when required by law or necessary for legitimate business purposes, such as defending legal claims or maintaining alumni networks. When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. Essential cookies enable basic website features like user authentication and course progress tracking. Analytics cookies help us understand how students use our platform so we can make improvements.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We don't use cookies for targeted advertising, but some third-party services we use (like video hosting for course content) may set their own cookies according to their privacy policies.

International Data Transfers

While provalenthos primarily operates within Canada, some of our service providers may process or store data outside of Canada. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards. Any cross-border data transfers comply with PIPEDA requirements and include contractual protections.